Why is my deposit taking so long to process?

Large Deposit Amount

Processing large deposit amounts may take longer than usual. The required processing time may vary depending on the currency or network conditions. If your deposit has been pending for more than one hour, the delay may be caused by other reasons listed below

Deposit Amount Mismatch

If the amount you transferred does not match the amount specified when creating the deposit request on pZipper, processing may be delayed. You can refer to this

Expired or Reused Deposit Address

Each deposit request generates a temporary deposit address that is valid for one-time use only. If you reuse a previously completed deposit address, your funds may take up to one day or longer to be credited. This behavior is not secure, and we strongly do not recommend reusing deposit addresses.

If none of the above resolves your issue, please contact us at service@pzipper.io