pZipper LogopZipper
pZipper LogopZipper

Introduction

Overview

Account Creation

New Account

Contract Creation

New Contract
Starter Contract

Contract Sharing

Share Contract
Sharing Options

Contract Negotiations

Negotiating Contract
Negotiation Statuses

Contract Deployment

Deploy Contract

Contract Management

Manage ContractLayoutStages and Available actionsHistorical Activities

FAQ

Crypto Basics
Deposit Process
Withdrawal Process
Platform Security
Account Setup
Contract Creation
Contract Sharing
Contract Negotiations
Contract Deployment
Contract Management
Dispute Management
What happens if I've delivered the contract item already, but the buyer refuses to release fundsWhat happens if there are problems with the delivery? How do I raise a dispute with pZipperCan sellers raise disputes with the contractWhy do I need to add additional funds to escrow before I can dispute the transactionWhat if I disagree with the ruling of pZipperWhat if I am uncomfortable with providing pZipper with additional evidence to assist in the dispute resolution processHow does pZipper make judgements during dispute resolutions
Miscellaneous
Dispute Management

Why do I need to add additional funds to escrow before I can dispute the transaction

A 3% fee of the total contract amount is applied to fund the dispute investigation and provide additional compensation to the winning party. As a buyer, if the dispute is ruled against you, you will lose the funds locked in escrow and also be charged the full 3% dispute resolution fee. However, if the resolution is in your favor, you will receive a full refund of both your locked funds and the 3% fee.

If you are a seller, you don’t pay the 3% fee upfront, since sellers cannot initiate disputes. However, if the dispute is resolved in your favor, you will receive the buyer’s escrowed funds plus 1.5% of the total contract amount (half of the dispute fee). The remaining 1.5% goes to pZipper as a resolution processing fee.

Please note that this fee structure may change in the future, as pZipper is currently in BETA.

Can sellers raise disputes with the contract

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What if I disagree with the ruling of pZipper

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