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How does pZipper make judgements during dispute resolutions

Each dispute is unique, so decisions and judgment criteria will vary on a case-by-case basis. However, a few key factors pZipper always considers include:

  • The evidence submitted by both parties
  • Communication and interaction history between buyer and seller
  • Delivery proof and timing
  • Compliance with the contract terms
  • Responsiveness and willingness to cooperate when asked to provide additional supporting details

Providing clear, detailed, and timely documentation greatly increases the chances of a fair and accurate resolution.